Learn about replacing your equipment now to get the most out of your xfinity service.
Comcast hd cable box troubleshooting.
Hd troubleshooting for your non x1 tv box.
Having problems with your remote control.
All comcast cable boxes are property of comcast and none are authorized for sale by other people.
You should only get cable boxes directly from comcast for new service replacements or additions.
Learn some tricks for resolving the most common issues with these steps.
If you re using a v cables instead plug each cable into the same colored port on the back of the box e g plug the yellow cable into the yellow input.
The video cables between your tv and x1 tv box should be firmly connected.
If you purchased a cable box from ebay craigslist or any other re seller comcast will not activate it because it is actually an un returned rental.
This video will show you two ways to reset your comcast xfinity cable box specifically the x1 cable box.
The coaxial cable should be firmly connected to the x1 tv box and wall jack.
It goes in the wide narrow port in the back of the cable box.
Get help troubleshooting high definition issues for your xfinity tv service.
Replacing your tv boxes and modems faqs.
Comcast customer service is here to provide help and support for your xfinity internet tv voice home and other services.
Plug in one end of the hdmi cable.