Create a direct connection from the usb 2 0 port on your computer or laptop to the rj45 console port on your router server firewall or switch.
Cisco console cable usb adapter driver.
Log in to cisco support site here download the console usb driver.
First disconnect the blue cisco usb console cable.
Reinstall the cisco usb console drive using setup x64 exe from the windows 64 folder which was extracted from file cisco usbconsole driver 3 1 zip.
Please try again later.
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Open putty choose serial and change com1 to com3 and click open.
Open the windows device manager navigate to the ports com lpt section and open the section so you can view the indivicual ports plug the cable into the pc and the cisco router and you ll see a new port appear typically com4 which is the default as setup by the cisco usb console driver.
It even is light blue flat ribbon cable as well to stop any confusion as to what it is.
From your pc open device manage a ports should now show the cisco serial com3 listed.